For this study, we surveyed 5,247 business leaders fr om21 industries in more than 70 countries. Our respondents – most of whom we spoke with face-to-face – represent a wide range of public and private enterprises. We’ve analyzed their input extensively, drawing on our global team of business strategists, consultants and staticians. We’ve also used IBM Watson, our pioneering cognitive system, to extract additional inferences from the open-ended responses we received.